Refund Policy
Last updated: December 20, 2024
30-Day Money-Back Guarantee
We stand behind our service with a 30-day money-back guarantee. If you're not completely satisfied with your subscription, you can request a full refund within 30 days of your initial purchase.
Refund Process
- Contact our support team within 30 days of purchase
- Provide your account email and reason for refund
- Refunds are typically processed within 5-7 business days
- The refund will be issued to the original payment method
Eligibility
- Refund must be requested within 30 days of purchase
- Only applies to first-time purchases
- Account must not have violated our terms of service
- One refund per customer
Contact Information
To request a refund, please contact us at:
Email: support@genemoji.me
Alternative Email: truongvutu@gmail.com